Reference

Privacy Policy at aplletoto

We collect and protect your personal information only to deliver safe deposits, fast withdrawals and smooth account access.

Secure account login with email verificationPayment data encrypted end-to-endNo third-party data sales or marketing listsDANA, OVO, GoPay and QRIS payment protection
aplletoto Privacy Policy at aplletoto
PRIVACY CONTACT

How to Request Changes or Report Concerns

Team online

Email Support

Send privacy requests to [email protected]. Our team responds to data-access and deletion requests within 10 business days, including requests to export your account history.

In-Account Settings

Update your email, phone and notification preferences directly in your account dashboard. Changes take effect immediately once you confirm via the verification link we send.

Live Chat (09:00–22:00 Jakarta Time)

Ask privacy questions in real time via the chat widget on the lobby. Our agents can walk you through data requests or explain retention policies for your specific region.

DATA SECURITY

How We Keep Your Information Safe

Encryption & Passwords

All data traveling between your device and our servers uses TLS 1.2 encryption. Your password is hashed and never stored in plain text. We encourage strong, unique passwords and support two-factor authentication via email.

Payment Verification

When you deposit via DANA, OVO, GoPay or QRIS, our payment processor verifies the transaction before we credit your account. Withdrawals require you to confirm from the email address on file.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytical cookies to understand how you navigate the lobby. These do not track you across other websites. You can disable non-essential cookies in your browser settings anytime.

Data Retention & Deletion

Account data is kept for seven years where local law permits; after account closure, personal identifiers are deleted within 30 days unless a dispute is pending. Game records stay longer for audit trails.

Staff & Third-Party Access

Only authorized aplletoto staff and our payment processors (DANA, OVO, GoPay, QRIS partners) access your data. We sign data-processing agreements with all vendors and audit access logs quarterly.

Breach & Incident Response

If we discover unauthorized access to your account or personal data, we notify you by email within 72 hours and describe the steps we're taking to secure your information and prevent recurrence.

Your Privacy Questions Answered

Yes. Email [email protected] with the subject 'Data Access Request' and include your account email address. We'll compile your personal data, game history and transaction records into a downloadable file within 10 business days.

When you close your account, your name, email and phone number are deleted within 30 days. Your game records and transaction history remain for seven years where local law permits, in case of disputes or regulatory inquiries.

No. We do not sell or share your personal information with other operators or marketing networks. Your data stays within aplletoto and is used only for account management, fraud prevention and legal compliance.

We use session cookies to keep you logged in during your lobby time and analytics cookies to track which games you open and how long you play. No cookies follow you to other websites. Disable them in your browser privacy settings.

Yes. We never store your full bank details or payment app credentials. Our processors handle the encryption. Deposits are verified before we credit your account, and withdrawals require you to confirm from your registered email.

Contact [email protected] with details of the concern. If you're unsatisfied with our response, depends on local law you may lodge a complaint with your regional data-protection authority or consumer agency.

We retain game history and transaction records for seven years where local law permits, to meet regulatory requirements and settle disputes. After account closure, personal identifiers are removed within 30 days unless a dispute is active.